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About our policies and cover

About Us

Peace of mind for residents of Indonesia

Through a partnership between William Russell Insurance and LippoInsurance, with 80 years’ combined experience in private medical insurance, we are delighted to offer the Elite and Essential plans to residents of Indonesia, expats living in Indonesia and businesses based in Indonesia. Designed for Indonesian residents who want all the benefits and choice of an international health plan, but with the high standards of service provided locally, the plans have been created by William Russell.

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William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialized in providing protection for expats all over the world – and with customers in over 160 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

William Russell has designed the Elite and Essential plans that PT Lippo General Insurance Tbk insure, so now Indonesia residents and businesses can enjoy the benefits and choice of an international health plan, from a provider with 25 years’ experience in international private medical insurance.

PT Lippo General Insurance Tbk

Originally founded in 1963, PT Lippo General Insurance Tbk is a long-established Indonesian insurer. On July 22, 1997, shares of PT Lippo General Insurance Tbk listed on the Indonesia Stock Exchange “IDX”. Some of the product categories offered include fire insurance, individual health insurance, family or company employees, motor vehicle insurance, transport insurance and various other insurance.

Awarded Best Public Listed General Insurance Company in 2013 and 2014 at the Indonesia Insurance Awards, and with several other accolades awarded in several categories of various institutions and other prestigious events (including Media Magazine Insurance, Insurance Info Bank Award, and The National Customer Service Championship). PT Lippo General Insurance Tbk is a trusted partner in the insurance industry and is registered and supervised by Otoritas Jasa Keuangan.

Cover shaped by you

No one size fits all. We provide a range of plan types, with optional extra benefits, to enable you to select cover that suits your needs, whether you are an individual, couple, family or business.

30-day money back guarantee

Our health plans come with a 30-day money back guarantee. If you wish to cancel your plan within the first 30 days of your plan, we will provide a refund in full provided you have not made a claim.

Steady support in a changing world

By specialising in international health insurance, we are able to offer competitive rates without sacrificing quality. We are proud of our reputation for fair pricing: you’ll find us affordable, flexible, and willing to renew your cover no matter which country life takes you to.

Call our Indonesia experts

+62 21 80679339